Off Kilter

Pricing

Bring us the problem first.

Start by sending the issue in plain language. If it looks like a fit, we arrange a 30-minute problem session, review the details beforehand, and come prepared with useful ideas.

Submit your problem

Engagements

The next step depends on the depth of the problem.

The right next step depends on whether the issue is isolated, structural, or spread across process, software, hardware, documentation, and handover.

Standalone problem

A specific workflow, form path, handover, report, access rule, or admin drag point is broken and needs a contained fix without rebuilding the whole operation.

Fundamental issue

The visible problem is a symptom of weak rules, unclear ownership, poor record structure, missing checks, or a process that was never designed properly.

Systems misalignment

The tools, staff process, customer communication, waiver records, access controls, billing, suppliers, or reporting do not agree with each other.

Operating model rebuild

The business needs the wider workflow redesigned so process, software, hardware, SOPs, support paths, risk controls, and handover documentation work as one system.

How the session works

Send the problem first. Pay only if we book the session.

Submitting the problem is free. We review what you send, arrange a time that works for both sides, then charge $50 before the 30-minute session.

  • We come prepared with ideas, questions, and possible angles you may not have considered.
  • The session is brainstorming, problem definition, and practical next-step thinking, not a forced sales call.
  • If the approach feels useful, the next step is a deeper dive into the issue, likely effort, and a proper estimate for fixing it.

Start Here

Define the problem before deciding the fix.

Send the problem for free. If it looks like something we can help with, we arrange a time and run a $50, 30-minute problem session after reviewing it.

  1. 1
    Submit the problem

    Use the guided prompts. Plain language is enough.

  2. 2
    We review it

    We look for the real shape of the issue before the session.

  3. 3
    Book the session

    We arrange a time, then take the $50 payment beforehand.

  4. 4
    Talk it through

    Half an hour of prepared ideas, brainstorming, and next-step options.

Complete the problem check

Problem Session ยท $50

Start by defining what is actually broken.

Submit the problem for free. If it looks like a fit, we arrange a time, review it beforehand, then run a 30-minute session for $50 with practical ideas, questions, and next-step options.

Ready to start

Guided Problem Check

Start here. Do not guess the solution yet.

Use this to explain what feels broken, where it shows up, and what "fixed" would look like. Sending this is free and gives us enough context to decide whether a short session is useful.

What happens after this? We review the problem, arrange a time if it is a fit, charge $50 beforehand, then run a 30-minute session with prepared ideas and brainstorming.