Staff Drift
People keep doing things differently
The business has a consistency problem when the outcome depends too much on who happens to be doing the work.
What is usually underneath
The symptom is only the start.
The same job changes depending on who is working, who trained them, or who remembers the workaround.
- training drift
- unclear standards
- tribal knowledge
- no shared checklist or record
What the fix might involve
Keep the fix practical.
Important work happens the same way every time, even when different people are involved.
- standard workflows
- training prompts
- checklists
- handover documents
- shared records
Next Step
Send the messy version.
The form will start with this problem selected. Add the real details from your business so we can see what is actually going on.